Noxa support
How can we help?
Need help with Noxa? We’re here. Choose the right address below and we’ll get back to you.
Product Support
App problems, account issues, setup, Screen Time permissions, or restoring purchases.
support@lycheecorp.comPrivacy
Privacy questions, data requests, or questions about your account data.
privacy@lycheecorp.comLegal
Legal notices and questions about our Terms of Use.
legal@lycheecorp.comGeneral
Anything else you’d like to ask or share with the Noxa team.
hello@lycheecorp.comCommon questions
Quick answers.
How do I manage or cancel my subscription?+
Subscriptions are managed through Apple. Open Settings on your iPhone, tap your name, then tap Subscriptions. Deleting your Noxa account does not automatically cancel an App Store subscription.
How do I restore my purchase?+
Use the Restore Purchases option inside Noxa. Make sure you’re signed in with the Apple Account used for the original purchase.
How do I delete my account?+
Inside Noxa, go to Account → Delete Account and follow the confirmation steps.
Why does Noxa need Screen Time access?+
Noxa uses Apple’s Screen Time frameworks to apply app, category, and website restrictions that you configure. Without Screen Time authorization, Noxa cannot provide its core blocking and usage-limit features.
Does Noxa see everything I do on my phone?+
No. Privacy-sensitive Apple Screen Time selections, tokens, and enforcement state remain on your device. Noxa does not upload raw per-app Screen Time history to its servers. Read the Privacy Policy for the full explanation.